Under Construction Tech

Privacy Policy

Effective Date: 16-02-2026

Under Construction Technologies (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following information:

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing address
  • Domain ownership details

1.2 Technical Information

  • IP addresses
  • Browser type
  • Device information
  • Server logs

1.3 Billing Information

Payments are processed via Paystack.
We do not store full card details on our servers.

Paystack may collect:

  • Card details
  • Transaction metadata
  • Payment authorization data

Their processing is governed by their own privacy policy.

2. How We Use Your Information

We process personal information to:

  • Provide hosting, email, and domain services
  • Process subscriptions and payments
  • Provide support and migration services
  • Communicate billing notices and updates
  • Comply with legal obligations
  • Protect against fraud and abuse

We do not sell personal data.

3. Lawful Basis for Processing (POPIA & GDPR Principles)

We process data based on:

  • Contractual necessity (providing services)
  • Legal obligations
  • Legitimate business interests
  • Client consent (where applicable)

4. Data Storage & Retention

  • Client data is stored on secure hosting infrastructure.
  • Website and email data may be retained for up to 14 days after service termination.
  • After 14 days, data may be permanently deleted.
  • Billing records may be retained longer for legal and tax compliance.

Clients are responsible for maintaining backups of their own content.

5. Third-Party Service Providers

We rely on trusted third-party providers for:

  • Hosting infrastructure (Afrihost)
  • Email infrastructure (Afrihost)
  • Domain registrars (Afrihost, Domains ZA)
  • Payment processing (Paystack)

These providers may store or process data on our behalf.

We are not responsible for the independent privacy practices of third-party services.

6. Data Security

We implement reasonable technical and organizational measures to:

  • Protect data from unauthorized access
  • Prevent loss or misuse
  • Secure payment processes
  • Restrict administrative access

However, no online service can guarantee absolute security.

7. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion (where legally permitted)
  • Object to unlawful processing
  • Lodge a complaint with the Information Regulator (South Africa)

Requests may be submitted to:

📧 [Your Email Address]

8. Cookies & Tracking

We may use basic cookies or analytics tools to:

  • Improve website performance
  • Monitor traffic
  • Enhance user experience

You may disable cookies in your browser settings.

9. Cross-Border Data Transfers

Because hosting and infrastructure providers may operate internationally, your data may be processed outside South Africa.

We ensure that reasonable safeguards are in place when using international providers.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

The most recent version will always be available on our website.

Continued use of our services constitutes acceptance of this policy.

11. Contact Information

If you have questions about this Privacy Policy:

Under Construction Technologies 📧 hello[at]underconstruction[dot]co[dot]za
🌐 https://underconstruction.co.za